MyServices has a dated launch
Apex announced full launch for November 2, 2026. Check current instructions before filing.
Apex MyServices transition notice ↗Local stairlift guide
Get a stairlift quote for your Apex home. Compare a measured installation scope, check the Town’s current permit route and explore assistance before committing to equipment.
Tell us about your stairs, location and timing. Photos are optional.
Get a quoteFree quote requests · Reviewed by our team · Availability varies.

What matters in Apex
Apex announced full launch for November 2, 2026. Check current instructions before filing.
Apex MyServices transition notice ↗The accessibility program uses Apex corporate limits.
Apex Cares ↗The accessibility program includes eligible tenants through a landlord application.
Apex Cares ↗The Town’s FAQ says applicants cannot choose their own contractor.
Apex Cares contractor-selection FAQ ↗Costs & equipment choices
No verified Apex installed average was established. A supplier’s initial estimate and an unapproved assistance application are different from a complete project price and confirmed funding.
Apex announced no building inspections on October 29–30 during its system change.
Apex MyServices transition notice ↗Apex Cares accessibility assistance is limited to qualifying properties inside corporate limits.
Apex Cares ↗Town Building Inspections provides local code and project guidance.
Apex Building Inspections & Permitting ↗Share your address, staircase photos and the floors you need to reach. Request equipment, preparation, approvals and service responsibilities in one written proposal.
101 Mobility of Raleigh – Triangle · Lifeway Mobility Raleigh-Durham · Next Day Access Raleigh-DurhamInstallation cost guide · Rental terms and rent-or-buy calculator · Compare written purchase quotes · Compare payment-plan totals
The local details
North Carolina’s elevator-safety Article includes stairway chair lifts, but its scope excludes devices located and operated in a single-family residence. That statutory distinction does not decide the local requirements for every project. Apex Building Inspections is the Town contact for building-code and preparation questions.
The useful starting point is a description of the work: the staircase involved, the proposed stops and any electrical or building changes. A model name alone leaves the reviewer without the context needed to respond. For a condominium, shared stair or building with another use, have the responsible office confirm the applicable classification instead of borrowing a detached-house answer. A hypothetical proposal might price only the lift while leaving an outlet and doorway alteration to other trades. Its headline total would then be incomplete even if the equipment itself falls outside that state Article. Have the installer name each excluded task and the person responsible for it. Keep the Town’s response with the final drawing, and revisit the scope if the layout changes.
101 Mobility of Raleigh – Triangle · Lifeway Mobility Raleigh-Durham · Next Day Access Raleigh-DurhamNorth Carolina G.S. 95-110.2 ↗Apex Building Inspections & Permitting ↗At the October 25 review, Apex’s MyServices notice allowed account creation only. It announced an October 28, 5 pm cutoff for ePermits submissions, no building inspections October 29–30, and full MyServices launch November 2. These are dated transition instructions, not a permanent submission schedule.
This matters when a household is coordinating more than one business. Equipment delivery, electrical preparation and a local inspection are separate appointments; a supplier’s available installation date does not establish that the other steps can happen in time. For work spanning the changeover, have the applicant confirm where an existing file remains, where revisions belong and which reference the household should retain. The Town’s general permit page still describes older systems, so follow its current transition notice and office guidance for the actual filing date. Keep a copy of submitted drawings and the assigned reference before arranging dependent work. After November 2, verify the live process directly instead of treating this historical notice as proof that a particular portal is operating.
Apex MyServices transition notice ↗Apex Building Inspections & Permitting ↗Apex Cares’ Accessible Features Installation route includes owner-occupants and landlords with eligible tenants. Its published criteria include age 62 or older and/or disability, income and property conditions, and continued occupancy requirements. Landlords must provide a 10% cash match. The page lists detached homes, townhomes, condominiums and manufactured homes within corporate limits.
These criteria are an enquiry starting point, not a stairlift approval. Describe the access problem before selecting equipment and have the administrator determine whether the proposed work is eligible. For a rented home, clarify who will apply, authorize changes and remain responsible for the installed equipment. A tenant’s need does not itself resolve the owner’s role. For an owner-occupied property, separate the equipment from any associated repairs in the proposed scope so the reviewer can consider each item. Use the current program page for household-size income limits and property conditions rather than an older brochure. Obtain a written funding decision and any required preapproval instructions before placing a deposit that depends on assistance.
Apex Cares ↗Apex’s FAQ says applications are rolling, with major-system needs prioritized and awards subject to funding. It also assigns contractor selection to the program administrator. A privately obtained supplier estimate therefore does not establish which business the program will use or what it will fund.
A useful estimate can still describe the access problem, the proposed route and the work that needs a decision. Label it as information for review rather than an instruction to proceed. If assistance is essential, tell the supplier that the household has not yet secured funding; agree what happens to a provisional assessment or quote while review continues. If the household instead chooses to pay privately, compare all proposals against the same finished result, including preparation, installation, handover and future service contact. Do not count a potential award twice or subtract it from the amount payable before approval. The practical outcome should be two clear records: the administrator’s decision and the accepted installation contract, with any differences resolved before work starts.
101 Mobility of Raleigh – Triangle · Lifeway Mobility Raleigh-Durham · Next Day Access Raleigh-DurhamApex program FAQs ↗Apex Cares contractor-selection FAQ ↗Useful local contacts
Browse researched assistance for North Carolina · Understand Medicare coverage questions · Medicaid program questions · VA equipment and housing routes
Use the contact that matches your property and question. Program information does not establish eligibility, available funding or approval for a particular stairlift.
Local project guidance and permit records.
Source checked October 25, 2026Dated October–November 2026 system change; check current instructions.
Source checked October 25, 2026Eligibility, assistance categories and application link.
Source checked October 25, 2026Application timing and funding-priority information.
Source checked October 25, 2026Published program delivery process.
Source checked October 25, 2026Equipment-safety Article scope and residential exclusion.
Source checked October 25, 2026Plan your next step
I need the permit requirements for this home
The published project-help number is 919-249-3418.
Apex Building Inspections & Permitting ↗I need to explore accessibility assistance
Preserving Home is the Town’s published program administrator.
Apex Cares ↗I need equipment assessed and priced
Confirm an assessment for this address and request a complete written scope.
101 Mobility of Raleigh – Triangle · Lifeway Mobility Raleigh-Durham · Next Day Access Raleigh-DurhamYour staircase, your quote
Enter your ZIP code, staircase type and timing. Review your details before submitting.
Get a quotePhotos optional · Free to request · Installer availability varies.
An installer confirms measurements, suitability and final price. You do not need to climb or measure unsafely to make an enquiry.
Open the survey checklist ↗Common questions
No. The published accessibility route requires a qualifying property within Apex corporate limits, alongside household and program conditions.
Apex Cares ↗A landlord application route exists for eligible tenants. Have the administrator confirm the household, property and proposed work.
Apex Cares ↗The Town describes rolling applications. Priority needs and available funding still determine assistance; submission does not guarantee an award.
Apex program FAQs ↗The program FAQ says applicants cannot select their own contractor. Discuss any existing quote with the administrator before signing it.
Apex Cares contractor-selection FAQ ↗Verify the current Town instructions. The published transition scheduled full MyServices launch for November 2, 2026; older portal directions may no longer apply.
Apex MyServices transition notice ↗Compare the same travel route, equipment configuration, preparation, installation responsibilities and aftercare. Identify excluded work before comparing the totals.
Editorial planning guidance; no provider offer or individual approval is implied.
Evidence & method
Provider and core guide research checked October 25, 2026. This guide links 9 primary pages from businesses, manufacturers and relevant public or nonprofit organizations. Published terms can change.
Reviewed official Apex program and permitting information, the enacted North Carolina scope statute and first-party Triangle supplier pages. The dated portal notice takes precedence over general legacy instructions. Eligibility descriptions do not establish a stairlift award, permit decision, appointment or referral partnership. Practical examples are editorial planning examples, not customer cases.
This is desk research with AI assistance. We have not inspected installations, tested products, interviewed these companies or verified stock. Source dates record when published information was checked. We distinguish published facts from planning questions and do not score service quality.
Reviewed October 25, 2026. Recheck the portal after its announced November 2 launch, and confirm current program criteria, funding and contractor-selection instructions.
Comparison method · Corrections & editorial standards · Commercial disclosure
More city & suburb guides: Raleigh · Cary · Chapel Hill · Durham · Wake Forest