Manufacturer parts coverage, installer labor and service agreements answer different questions. Compare the exact product and seller, then obtain the terms attached to your order.
These are published terms, not a coverage decision.
The entries concern the product scopes shown. They are not a best-to-worst ranking, and a short summary cannot replace the full warranty. A provider must confirm your unit, purchase date and applicable agreement.
New Acorn stairlifts
Acorn US
Parts
12 months; motor and gearbox defects for original ownership, subject to conditions.
Labor & callouts
12 months, with callouts. Later labor needs written confirmation.
Batteries
Not separately established on the public summary.
Service conditions
Annual Acorn service required for lifetime motor/gearbox coverage.
Exclusions to read
Normal use and maintenance conditions; request complete terms.
Keep the manufacturer warranty and the local seller’s installation/service agreement. Highlight who pays for the part, the visit, travel and labor. Ask whether registration or scheduled servicing is required and whether a replacement part starts a new period or uses the existing one.